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Global trends in e-commerce

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Global trends in e-commerce
Online shopping is booming. In the aftermath of Covid-19 and along with technological advancements, consumer behaviours have changed and the digital economy is thriving. Buyers are willing to try something fresh and to seek out new merchants, driving the volume of transactions to an astonishing US$4.9 trillion. Global shifts have changed cross-border e-commerce and are reshaping its future, from the opportunities that e-commerce offers to the changing expectations of customers, along with the threats from an increasingly sophisticated network of cybercrime.

Changes in consumer behaviour mean new opportunities in cross-border e-commerce

PayPal’s Borderless Commerce Report shows that over 50 per cent of online shoppers make purchases from international merchants, as e-commerce growth is fuelled by new trends and ways of reaching customers.

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Why online shoppers drop off at checkout – and how businesses can prevent it

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How optimising online customer experience can boost e-commerce

PayPal’s Digitise & Thrive e-book suggests customers will pay more for a seamless online transaction, and reports that customer engagement, feedback routes and user-friendly mobile sites can drive online sales.

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