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Deliveroo

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Deliveroo
Deliveroo is a food-delivery platform which in March 2025 announced that it would exit the Hong Kong market the following month, leaving the city to rivals Foodpanda and Keeta.
Illustration: Lau Ka-kuen
Hong Kong economy

Hong Kong’s gig economy workers want industry regulated. Can city deliver?

Government says it will introduce proposals to further enhance platform workers’ rights and benefits within the year.

Hong Kong workers/labour rights

Hong Kong to consider stronger laws to protect food delivery workers this year

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Hong Kong workers/labour rights

Keeta riders in Hong Kong strike over pay reduction and no peak hour subsidies

Hong Kong economy

Hong Kong congee chain ‘irresponsible’ for asking government to pay workers

Lawmaker, fellow union member also say government safety net may not fully cover unpaid wages after abrupt closure of 33-year-old chain.

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Ocean Empire closed all its outlets on Wednesday. Photo: Jelly Tse
Hong Kong workers/labour rights

Deliveroo riders to take legal action over compensation as it exits Hong Kong

Sixteen couriers plan to file claims with Labour Tribunal over employee entitlements.

Hong Kong economy

Editorial | Deliveroo’s exit offers lesson on competition

In Hong Kong, food delivery is a cutthroat business, but with fewer players it is customers and restaurants who will pay the ultimate price.

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Hong Kong economy

Will Deliveroo Hong Kong closure affect food delivery riders?

‘Deliveroo’s pay is not attractive at all. When it was raining last Friday, it only offered HK$30 per order, while [Foodpanda and Keeta] almost tripled it,’ Tam Yuen says.

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A Deliveroo food delivery rider. Deliveroo Hong Kong will end services on April 7. Photo: May Tse
Hong Kong economy

Food delivery platform Deliveroo to exit Hong Kong market in April

Deliveroo says it has nominated liquidators to manage closure of the business and the remainder of its assets.

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Hong Kong economy

Foodpanda, Deliveroo to give Hong Kong eateries flexibility to switch to rivals

Competition Commission accepts terms offered by Foodpanda and Deliveroo, months after watchdog warned delivery giants’ contracts could breach regulations.

Food and Drinks

Mouthing Off | Delete Deliveroo, Foodpanda from your phone – you don’t need them any longer

There are no more social distancing restrictions or dining curfews – so why are we still using food delivery apps like Deliveroo and Foodpanda? It’s time we started dining out in restaurants again.

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Deliveroo riders in Wan Chai, in Hong Kong, during the fifth wave of the coronavirus outbreak. Now that the pandemic is over, why are we still getting our food delivered to our homes? Photo: Nora Tam
Hong Kong economy

Deliveroo and Foodpanda offer to amend exclusivity deals with Hong Kong restaurants

Competition Commission says top two food delivery platforms in city ‘have each offered to make necessary amendments to their existing agreements’.

Foodpanda and Deliveroo have offered to amend their contracts with partnering restaurants to allow eateries to work with their competitors. Photo: Dickson Lee
Hong Kong economy

Explainer | Is there room on the road for a third Hong Kong food delivery service?

KeeTa, part of mainland China food delivery giant Meituan, launches in Hong Kong on Monday with ambitions to cover entire city by year-end

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Meituan

Mainland China’s Meituan recruits Hong Kong riders to take on Foodpanda, Deliveroo

The Beijing-based company has around 70 per cent market share in the larger food delivery market on the mainland.

E-commerce

Meituan to take on Foodpanda and Deliveroo in Hong Kong: source

Hong Kong expansion forms part of Meituan’s push to tap overseas markets as growth slows at home.

Delivery workers for Meituan wait for orders. Photo: Bloomberg
Food and Drinks

Hong Kong antitrust watchdog investigates 2 online food delivery giants

Competition Commission looks into possibility of Foodpanda, Deliveroo using vast market positions to restrict potential rivals.

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The Competition Commission has called on restaurants to come forward if they know of any exclusive and strict partnership agreements set by Foodpanda and Deliveroo. Photo: Felix Wong
Coronavirus pandemic

Deliveroo Hong Kong opens fourth kitchen this year for takeaway orders

New venture, part of its delivery-only ‘Editions’ kitchens, opened earlier this month in Tseung Kwan O, with Korean fried chicken eatery and Japanese dining chain already setting up shop.

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E-commerce

Deliveroo expands Hong Kong grocery delivery business, partners with ParknShop

Food delivery app targets slice of fast-growing market by linking up with 50 store locations across the city, and customers living within 1.2km of shop can expect items in 30 minutes.

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