Hong Kong veterinary board pressed to improve service amid logjam of complaints
Hundreds of alleged malpractice complaints filed, but long delays in investigations by Veterinary Surgeons Board have upset both pet owners and vets
When Hongkonger Tara Fung brought her eight-month-old Munchkin cat, Yuen Yuen, to a clinic to get spayed in March 2025, she was told two hours later that her pet had died from an allergic reaction to a sedative.
“Who would have thought she would go in and never come out … I never got to see her again,” she told the South China Morning Post.
Fung pressed the clinic for explanations and surveillance footage but said she did not receive a proper reply.
“The way the clinic’s vet and nurse answered our questions, their handling of the situation and the whole process was truly baffling. I strongly suspect that this incident was a case of medical malpractice,” she said.