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Hong Kong virtual banks ‘likely to develop as big players’ even as they report losses for 2022, as loan books grow and new businesses expand

  • Virtual banks are likely to develop as big players as they fit in with Hong Kong’s culture of being ‘quick with everything’, analyst says
  • Unsecured lending key to virtual lenders turning profitable: Hong Kong consultancy

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The ZA Bank offices in Hong Kong. The virtual lender’s efforts to diversify revenue streams have started to bear fruit, its CEO says. Photo: Bloomberg

All eight of Hong Kong’s virtual banks are still making a loss, but six of them narrowed their net losses last year following growth in loans and an expansion in new businesses.

These banks, which can only offer online banking services and started operations during the coronavirus pandemic in 2020, issued their 2022 results separately on Friday.

ZA Bank led the group in terms of the number of customers and deposit size. It had 650,000 customers at the end of last year that represented 40 per cent of market share, with a total of HK$9.1 billion (US$1.1 billion) in customer deposits.
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“[Our] efforts to diversify our revenue streams have started to bear fruit and delivered encouraging results for the year,” Ronald Iu, ZA Bank’s CEO, told the Post. The virtual lender last year expanded into new businesses that range from selling funds, insurance and currencies to international transfers and SME services.

“Robust growth in both net interest income and net fees, and commission income is getting us closer to achieving profitability,” Iu said. ZA Bank reported a net loss of HK$498.5 million last year, 10 per cent lower than a year earlier.

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