TOPIC

/ company

Salesforce

The latest news, analysis and opinion on Salesforce. In-depth analysis, industry insights and expert opinion.

Chairman / President

Marc Benioff

CEO / Managing Director

Marc Benioff

CFO / Finance Director

Amy Weaver

Industry

Software

Website

salesforce.com

Headquarters address

415 Mission St 3rd Floor, United States

Stock Code

NYSE：CRM

Year founded

1999

Customers work at AGI Bar, an AI-themed bar in Beijing, on August 9, 2026. Photo: AFP

Artificial intelligence

Machines now use AI more than humans, boosting cheap Chinese models

Agentic AIs now use five times as many tokens as humans, giving lower-priced models from Chinese firms a competitive edge, analysts say.

4 Sep 2026 - 8:00PM

Artificial intelligence

Chinese software firms defy ‘SaaSpocalypse’ with strategic AI partnerships

19 Apr 2026 - 9:00AM

Donald Trump

‘Never been more relevant’: did Trump make Davos great again?

23 Jan 2026 - 8:42PMvideocam

Australia

‘Genuine hero’: bystander who tackled Bondi gunman lionised

Ahmed al-Ahmed, a 43-year-old father of two from south Sydney, was shot twice as he wrestled a weapon from the shooter’s hands.

15 Dec 2025 - 3:06PMvideocam

Ahmed al-Ahmed, 43, is seen tackling one of the Bondi gunmen in this screengrab from a social media video. Photo: X

Artificial intelligence

OpenAI names first chief of revenue as ChatGPT maker aims to make a profit

OpenAI is facing increased competition from rivals, including Google, which last month unleashed the latest version of its own AI assistant.

10 Dec 2025 - 10:45AM

US-China relations

Xi-Trump summit opens window of opportunity for US firms at China import expo

More US companies are expected at this year’s China International Import Expo, hoping to secure deals in wake of bilateral summit.

6 Nov 2025 - 8:12AMvideocam

Artificial intelligence

Over 40% of agentic AI projects forecast to be scrapped by 2027

Many current models do not have the maturity and agency to autonomously achieve complex business goals, Gartner analysts say.

27 Jun 2025 - 11:30AM

More than 40 per cent of agentic AI products will be scrapped by 2027, according to Gartner. Photo: Reuters

Artificial intelligence

Microsoft cuts hundreds more jobs after firing 6,000 last month

The AI boom has roiled the tech labour market, as companies prioritise AI-focused jobs and harness the technology to save money.

3 Jun 2025 - 9:54AM

China trade

China, US sign duelling deals after agreeing to trade war truce

Following their tariff reductions, China and the US have unveiled major investments – Beijing in Brazil and Washington in the Middle East.

15 May 2025 - 1:53PMvideocam

Books and literature

‘Musk was the most disappointing’: famed tech reporter blasts CEOs in book

Burn Book calls Elon Musk a malevolent narcissist and Mark Zuckerberg ‘the most damaging man in tech’, as its author, veteran Silicon Valley journalist Kara Swisher, warns about the rising dangers of AI.

3 Mar 2024 - 7:15PM

Elon Musk is called a malevolent narcissist, and Mark Zuckerberg ‘the most damaging man in tech’, by veteran Silicon Valley journalist Kara Swisher in her memoir Burn Book. Photo: Reuters

Technology

Tech industry cuts 32,000 jobs in 2024, but aggressively hiring in AI

Although economic factors are the main reason for tech lay-offs, firms are also shifting resources to focus on AI talent.

6 Feb 2024 - 3:36PM

Snap is the latest tech company to lay off a considerable number of employees this year. Photo: AP

Artificial intelligence

Time magazine owner says AI companies ripped off intellectual property

Artificial intelligence companies should standardise payments to treat content creators fairly, Salesforce CEO and Time owner Marc Benioff says.

17 Jan 2024 - 6:06PM

Artificial intelligence

ChatGPT creator OpenAI in talks to raise new funding at US$100-billion valuation

A fresh funding round would make OpenAI the second-most valuable start-up in the United States, behind Elon Musk’s Space Exploration Technologies Corp.

24 Dec 2023 - 4:26PMvideocam

US-China relations

Are we headed for a new dynasty of US-China relations after Xi-Biden meeting?

In this issue of the Global Impact newsletter, we reflect on the meeting between Joe Biden and Xi Jinping before the Asia-Pacific Economic Cooperation (Apec) leaders’ summit in San Francisco.

27 Nov 2023 - 2:00PMvideocam

Artificial intelligence

OpenAI says Altman to return as CEO with new members on the board

The start-up's new board will be chaired by former Salesforce co-chief executive Bret Taylor and include former US Treasury Secretary Larry Summers.

23 Nov 2023 - 2:46PM

Sam Altman is once again CEO of OpenAI after a surprise ousting last Friday. Photo: Getty Images/TNS

Artificial intelligence

Nearly all OpenAI staff threaten to go to Microsoft unless board quits

More than 700 of OpenAI's roughly 770 employees signed a letter, calling for all board members to resign and for fired CEO Sam Altman to be reinstated.

21 Nov 2023 - 4:08PM

US-China relations

Chinese President Xi’s welcome mat may not be enough for US investors

Structural tensions continue to cloud the Sino-US economic relationship as companies look to diversify supply chains to other Asian countries.

24 Nov 2023 - 2:27PMvideocam

US-China relations

Xi Jinping offers cooperation, reassurance during US business dinner

Xi Jinping tells hundreds of American business leaders in San Francisco that modernisation is a ‘huge opportunity that China offers to the world’.

16 Nov 2023 - 6:14PMvideocam

China’s President Xi Jinping spoke of hope and friendship as he dined with US business leaders in San Francisco on Wednesday during the Apec summit. Photo: AFP

US-China tech war

Citrix owner becomes latest US software company to quit China

Cloud Software Group, the parent of cloud computing company Citrix, has announced it would stop all new commercial transactions in mainland China, Hong Kong and Macau.

9 Nov 2023 - 10:48PM

Celebrity style

How to rock billionaire style as seen at the Sun Valley conference

At this year’s Allen & Co. event, billionaires and CEOs strolled between conference sessions decked out in ‘stealth wealth’ fashion, from casual wear to subtle branding

18 Jul 2023 - 6:25PM

Microsoft

Microsoft faces EU antitrust probe after remedies fall short, sources say

Microsoft is likely to face a European Union antitrust investigation in the coming months after remedy discussions with the EU watchdog to avert such a move appear to have hit a roadblock.

4 Jul 2023 - 4:13PM

Science

Opinion | Don’t ban students from using ChatGPT when they will have to work with AI

A ban won’t stop students from using the likes of ChatGPT, while incorporating AI tools into teaching can motivate learning. Importantly, it prepares them to work with AI when they enter the workforce.

25 May 2023 - 4:39AMvideocam

Youngsters at the University of Hong Kong on December 22. The university has temporarily banned students from using ChatGPT. Photo: Dickson Lee

X (formerly Twitter)

Who is Twitter’s new CEO Linda Yaccarino, replacing Elon Musk?

Twitter’s new CEO Linda Yaccarino used to work as an exec at NBCU, leading sales and marketing before she left … so what else do we know about the woman set to helm the social media platform?

16 May 2023 - 5:53PMvideocam

United States

Cash App founder Bob Lee stabbed to death in San Francisco

Police said Lee, who was also chief product officer at cryptocurrency start-up MobileCoin, succumbed to injuries in a hospital.

6 Apr 2023 - 8:57AM

Banking & finance

Exclusive | Ping An adds property assets to investment portfolio, steers clear of developers

Ping An Insurance (Group) has increased its investments in rental income property while cutting exposure to developers after taking a massive hit on China Fortune Land Development.

16 Mar 2023 - 12:25PMvideocam

Ping An Insurance (Group) has an investment portfolio worth 4.37 trillion yuan (US$633.9 billion). Photo: Reuters

Banking & finance

Prudential, Ping An post strong sales as end of Covid-19 measures spurs growth

UK-based Prudential reports 15 per cent growth in new sales across Asia in the first two months of this year, while Ping An Insurance tallies 5 per cent sales growth in the same period.

15 Mar 2023 - 7:16PMvideocam

Google

Google workers protest job cuts, low wages after 12,000 let go

The rallies began minutes after Alphabet reported US$13.6 billion in fourth-quarter profit, which one engineer said ‘debunked its own rationale’ for cuts.

3 Feb 2023 - 10:32AM

US-China tech war

Chinese tech workers on visas struggle under Silicon Valley lay-offs

As US tech giants from Facebook to Amazon trim their payroll, many Chinese tech workers on temporary visas are scrambling to secure a new job to remain in the country.

24 Jan 2023 - 8:30AM

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Salesforce

Machines now use AI more than humans, boosting cheap Chinese models

Agentic AIs now use five times as many tokens as humans, giving lower-priced models from Chinese firms a competitive edge, analysts say.

Chinese software firms defy ‘SaaSpocalypse’ with strategic AI partnerships

‘Never been more relevant’: did Trump make Davos great again?

‘Genuine hero’: bystander who tackled Bondi gunman lionised

Ahmed al-Ahmed, a 43-year-old father of two from south Sydney, was shot twice as he wrestled a weapon from the shooter’s hands.

OpenAI names first chief of revenue as ChatGPT maker aims to make a profit

OpenAI is facing increased competition from rivals, including Google, which last month unleashed the latest version of its own AI assistant.

Xi-Trump summit opens window of opportunity for US firms at China import expo

More US companies are expected at this year’s China International Import Expo, hoping to secure deals in wake of bilateral summit.

Over 40% of agentic AI projects forecast to be scrapped by 2027

Many current models do not have the maturity and agency to autonomously achieve complex business goals, Gartner analysts say.

Microsoft cuts hundreds more jobs after firing 6,000 last month

The AI boom has roiled the tech labour market, as companies prioritise AI-focused jobs and harness the technology to save money.

China, US sign duelling deals after agreeing to trade war truce

Following their tariff reductions, China and the US have unveiled major investments – Beijing in Brazil and Washington in the Middle East.

‘Musk was the most disappointing’: famed tech reporter blasts CEOs in book

Burn Book calls Elon Musk a malevolent narcissist and Mark Zuckerberg ‘the most damaging man in tech’, as its author, veteran Silicon Valley journalist Kara Swisher, warns about the rising dangers of AI.

Tech industry cuts 32,000 jobs in 2024, but aggressively hiring in AI

Although economic factors are the main reason for tech lay-offs, firms are also shifting resources to focus on AI talent.

Time magazine owner says AI companies ripped off intellectual property

Artificial intelligence companies should standardise payments to treat content creators fairly, Salesforce CEO and Time owner Marc Benioff says.

ChatGPT creator OpenAI in talks to raise new funding at US$100-billion valuation

A fresh funding round would make OpenAI the second-most valuable start-up in the United States, behind Elon Musk’s Space Exploration Technologies Corp.

Are we headed for a new dynasty of US-China relations after Xi-Biden meeting?

In this issue of the Global Impact newsletter, we reflect on the meeting between Joe Biden and Xi Jinping before the Asia-Pacific Economic Cooperation (Apec) leaders’ summit in San Francisco.

OpenAI says Altman to return as CEO with new members on the board

The start-up's new board will be chaired by former Salesforce co-chief executive Bret Taylor and include former US Treasury Secretary Larry Summers.

Nearly all OpenAI staff threaten to go to Microsoft unless board quits

More than 700 of OpenAI's roughly 770 employees signed a letter, calling for all board members to resign and for fired CEO Sam Altman to be reinstated.

Chinese President Xi’s welcome mat may not be enough for US investors

Structural tensions continue to cloud the Sino-US economic relationship as companies look to diversify supply chains to other Asian countries.

Xi Jinping offers cooperation, reassurance during US business dinner

Xi Jinping tells hundreds of American business leaders in San Francisco that modernisation is a ‘huge opportunity that China offers to the world’.

Citrix owner becomes latest US software company to quit China

Cloud Software Group, the parent of cloud computing company Citrix, has announced it would stop all new commercial transactions in mainland China, Hong Kong and Macau.

How to rock billionaire style as seen at the Sun Valley conference

At this year’s Allen & Co. event, billionaires and CEOs strolled between conference sessions decked out in ‘stealth wealth’ fashion, from casual wear to subtle branding

Microsoft faces EU antitrust probe after remedies fall short, sources say

Microsoft is likely to face a European Union antitrust investigation in the coming months after remedy discussions with the EU watchdog to avert such a move appear to have hit a roadblock.

.css-1pcrwvc{color:#2aa191;}Opinion | Don’t ban students from using ChatGPT when they will have to work with AI

A ban won’t stop students from using the likes of ChatGPT, while incorporating AI tools into teaching can motivate learning. Importantly, it prepares them to work with AI when they enter the workforce.

Who is Twitter’s new CEO Linda Yaccarino, replacing Elon Musk?

Twitter’s new CEO Linda Yaccarino used to work as an exec at NBCU, leading sales and marketing before she left … so what else do we know about the woman set to helm the social media platform?

Cash App founder Bob Lee stabbed to death in San Francisco

Police said Lee, who was also chief product officer at cryptocurrency start-up MobileCoin, succumbed to injuries in a hospital.

.css-1f6sr3w{color:#727272;}Exclusive | Ping An adds property assets to investment portfolio, steers clear of developers

Ping An Insurance (Group) has increased its investments in rental income property while cutting exposure to developers after taking a massive hit on China Fortune Land Development.

Prudential, Ping An post strong sales as end of Covid-19 measures spurs growth

UK-based Prudential reports 15 per cent growth in new sales across Asia in the first two months of this year, while Ping An Insurance tallies 5 per cent sales growth in the same period.

Google workers protest job cuts, low wages after 12,000 let go

The rallies began minutes after Alphabet reported US$13.6 billion in fourth-quarter profit, which one engineer said ‘debunked its own rationale’ for cuts.

Chinese tech workers on visas struggle under Silicon Valley lay-offs

As US tech giants from Facebook to Amazon trim their payroll, many Chinese tech workers on temporary visas are scrambling to secure a new job to remain in the country.

Opinion | Don’t ban students from using ChatGPT when they will have to work with AI

Exclusive | Ping An adds property assets to investment portfolio, steers clear of developers