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Jack Chan Jick-chi

(陳積志)

Jack Chan Jick-chi
陳積志
Jack Chan Jick-chi, the Ombudsman of Hong Kong since April 2024. He is a seasoned senior government official, serving as a directorate officer across numerous bureaux and departments, including the Civil Service and Home Affairs, where he was Under Secretary and Acting Secretary. His work at the Office of the Ombudsman focuses on enhancing mediation, fostering interdepartmental collaboration, and cultivating a positive complaint culture.
Hong Kong healthcare and hospitals

Hong Kong health authorities face pressure over alleged blunder case’s 15-year delay

Ombudsman announces launch of probe into procedures by secretariat under Department of Health’s Boards and Councils Office for complaints.

Opinion | Gaping holes in Hong Kong government oversight need to be plugged

videocam

Hong Kong ombudsman flags toll management flaws at Western Harbour Crossing

Complaints and resulting probe prompt the Transport Department to improve real-time toll information, customer service and staff training.

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