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Food delivery apps

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Food delivery apps
The latest news, analysis and opinion on Food delivery apps. In-depth analysis, industry insights and expert opinion.
Food delivery riders from rivals Meituan (yellow) and Ele.me (blue) rest on their motorbikes in Chongqing on December 29, 2024. Photo: Getty Images
E-commerce

Beijing tells food delivery giants to simmer down as feud gets too hot to handle

Five government agencies, led by the State Administration for Market Regulation, urged the instant commerce giants to follow competition regulation.

Alibaba

Alibaba offers 100 million free drinks as instant deliveries hit milestone

Hong Kong workers/labour rights

‘Exhausted and short of breath’: hidden toll of Hong Kong’s food delivery grind

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Millionaires and billionaires

Meet DoorDash co-founder Stanley Tang, who grew up in Hong Kong

Tang was born in Japan and grew up in Hong Kong before moving to California; he was a successful internet entrepreneur by the time he was 15 and co-founded DoorDash while a student at Stanford.

Hong Kong-American entrepreneur and co-founder of DoorDash, Stanley Tang, with his wife Gloria Zhu. Photos: @stanleytang/Instagram
E-commerce

JD.com boss delivers food in publicity stunt to challenge Meituan

The move reflects the e-commerce giant’s commitment to expanding its recently launched food delivery business, analysts say.

E-commerce

JD and Meituan food fight spills into public in Chinese delivery platform spat

In a public letter, JD.com accused a ‘rival platform’ of preventing delivery riders from using multiple platforms, for which Meituan was fined in 2021.

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Hong Kong workers/labour rights

Deliveroo riders to take legal action over compensation as it exits Hong Kong

Sixteen couriers plan to file claims with Labour Tribunal over employee entitlements.

Deliveroo is leaving the Hong Kong market after a nine-year run. Photo: Jelly Tse
China’s economic stimulus

China mends fences with big tech in consumption, employment push

Beijing is increasingly praising the tech sector as a driver of jobs and economic growth, but platforms may still be closely supervised.

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Hong Kong economy

Editorial | Deliveroo’s exit offers lesson on competition

In Hong Kong, food delivery is a cutthroat business, but with fewer players it is customers and restaurants who will pay the ultimate price.

Hong Kong economy

Will Deliveroo Hong Kong closure affect food delivery riders?

‘Deliveroo’s pay is not attractive at all. When it was raining last Friday, it only offered HK$30 per order, while [Foodpanda and Keeta] almost tripled it,’ Tam Yuen says.

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A Deliveroo food delivery rider. Deliveroo Hong Kong will end services on April 7. Photo: May Tse
E-commerce

China’s food delivery platforms force riders to take breaks after long hours

Meituan and Ele.me are using ‘fatigue management’ systems in several cities, halting orders after 12-hour days, as work climbs in slowing economy.

Food delivery couriers for Ele.me (left) and Meituan cross paths in Beijing on September 01, 2023. Photo: Simon Song
E-commerce

Exclusive | China’s Meituan to expand Keeta food delivery service to more Middle East cities

Wang Xing, founder and CEO of Meituan, said last week that the company has seen some ‘encouraging results’ in Saudi Arabia.

SCMP Highlights

Recap | Shanghai court says crypto ownership legal, Hong Kong food-delivery drones: 5 tech stories

Explore China’s tech landscape, from crypto ownership to AI-driven stock investments, in our latest stories from the world of technological innovation.

China economy

Video | Why are Chinese delivery drivers having meltdowns?

‘We’re quite helpless’: why Chinese delivery drivers are at their breaking point
06:33
E-commerce

Meituan riders earn more than the average Beijinger, data shows

A new report by the company portrays gig employment as an alternative for people in between full-time jobs.

A Meituan food delivery courier in Beijing. Photo: Bloomberg
Meituan

Meituan’s delivery workers earn US$11 billion in 2023, CEO says

CEO Wang Xing’s internal announcement reflects Meituan’s efforts to address mainland policymakers’ concerns over the welfare of gig workers.

E-commerce

China’s Meituan plants flag in Saudi Arabia after Hong Kong debut

The Beijing-based company has introduced its food ordering app Keeta in Al-Kharj, ahead of an expected launch in the capital, Riyadh.

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Crime in Hong Kong

Hong Kong police arrest 44 in e-bicycle illegal food delivery courier crackdown

Men arrested include 36 asylum seekers from countries such as Bangladesh, Pakistan and Nepal who have filed non-refoulement claims.

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Thirty-six asylum seekers were among the 44 men arrested by Hong Kong police in a six-week crackdown on illegal labourers working as food delivery couriers. Photo: Handout
Shanghai

Why the seventh week of Shanghai’s lockdown feels like a parallel universe

Post tech reporter Tracy Qu, in the seventh week of Shanghai’s lockdown, reflects on simple pleasures like dim sum for breakfast and watching films with friends who are elsewhere, while wondering when this ordeal will end.

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Social media

Independent self-help tools flourish outside Big Tech platforms amid long Shanghai lockdown

Several self-help digital websites and tools have surfaced to handle a bigger volume of requests or to suit special purposes amid Shanghai lockdown.

Millionaires and billionaires

Meet Tony Xu, the billionaire co-founder and CEO of DoorDash

From his humble beginnings as a dishwasher to his current major success on the board of Meta, Facebook’s parent, here’s everything you need to know about the Chinese-American tech billionaire

How much do you know about the DoorDash CEO and founder, Tony Xu? Photo: Flizzy News/Facebook
Coronavirus China

Shanghai residents use phones, group buying to source groceries amid lockdown

Shanghai residents are relying on phone calls and group buying to secure supplies of groceries and medicine after regular deliveries of cooked food and express packages were disrupted amid the lockdown.

Customers purchase vegetables at a supermarket ahead of a phased lockdown due to Covid-19 in Shanghai, March 31, 2022. Photo: Bloomberg
Uber

Uber takes on Amazon in local deliveries amid less demand for rides

Uber CEO Dara Khosrowshahi compared the company’s offerings to those of Shopify, an Amazon rival, after a profitable fourth quarter for the ride-hailing giant’s delivery business.

Coronavirus pandemic

On-demand delivery services emerge as lifeline for locked-down Shanghai amid outbreak

Both Meituan and Ele.me have committed to increase fresh food supplies in Shanghai as residents encounter panic buying at supermarkets and groceries.

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Meituan

Meituan reports wider quarterly net loss amid increased regulatory pressure

China’s largest on-demand services provider, with more than 5 million delivery couriers, saw revenue slow for the third consecutive quarter.

Meituan, China’s largest on-demand services provider, had more than 5 million delivery couriers as of December 31, 2021. Photo: Reuters
Meituan

Meituan, Ele.me, other on-demand delivery firms face dim prospects amid Beijing scrutiny

Beijing’s directive for on-demand delivery providers to cut the fees they charge restaurants has a put a cap on their profit margins, analysts say.

Meituan lost about 20 per cent of its market value over the past two trading days since the National Development and Reform Commission issued its directive on cutting commission fees. Photo: Shutterstock
Food and Drinks

Hong Kong antitrust watchdog investigates 2 online food delivery giants

Competition Commission looks into possibility of Foodpanda, Deliveroo using vast market positions to restrict potential rivals.

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Millionaires and billionaires

Why a Japanese billionaire ‘paid US$80 million’ to deliver Uber Eats to space

Uber Eats just clocked the first commercial food delivery to space when fashion mogul Yusaku Maezawa brought along goodies for astronauts on board the ISS – after forking out an epic sum for the privilege

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