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Latest news, analysis and opinion on ecommerce, covering new technology, consumer habits and the growth of digital payment options.
A campaign event for TikTok Shop at the iconic Pike Place Market in Seattle. Photo: TNS
TikTok

TikTok Shop cuts more US jobs as Trump’s ban deadline looms

The team has also been replacing US-hired staff near Seattle with managers connected to China.

China trade

Chinese sellers bracing as Amazon Prime Day sale and tariff pressure to collide

Alibaba

Alibaba’s US$7 billion subsidy deepens China’s instant shopping battle

China economy

Opinion | Labubu’s rise reflects hitmaker ability of China’s digital ecosystem

An ecosystem that combines e-commerce with social media, it turns users into marketers, breeds viral hits – and projects cultural power.

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A person holds up Labubu dolls in a store during a press tour to Pop Land, a theme park opened by Chinese toy company Pop Mart, in Beijing, China, on June 2. Photo: EPA-EFE
Donald Trump

TikTok Shop launches in Japan as app faces uncertainty in US

The popular short-video app is seeking to diversify its global footprint while reducing its reliance on the US market.

China exports

The ‘family warehouses’ powering Shein and Temu’s rapid UK expansion

Chinese immigrants in Britain are converting their homes into makeshift warehouses for goods ordered via China’s booming shopping apps.

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Alibaba

Alibaba trims partnership as company bets on younger leaders

Nine partners – including former CEO Daniel Zhang – have left, bringing the number down from 26 to 17.

A signage for Alibaba’s offices in the Xuhui district in Shanghai. Photo: AFP
JD.com

JD.com hires full-time food delivery riders to challenge Meituan, Alibaba

Recruitment drive suggests that company urgently needs to strengthen its courier workforce to fight resourceful rivals.

Apple

Apple joins China’s subsidy scheme to lift sales amid heated local competition

Consumers in Beijing and Shanghai can avail themselves of discounts of up to US$278 on select models of Apple devices, including the iPhone.

Alibaba

Alibaba folds delivery app and travel agency into e-commerce group

CEO Eddie Wu said the restructuring ‘marks a strategic upgrade from an e-commerce platform to a comprehensive consumer platform’.

Alibaba’s food delivery service Ele.me previously operated under the company’s Local Services Group. Photo: Simon Song
Crime in Hong Kong

Hong Kong police arrest 118 over e-commerce scams involving HK$5 million in losses

Three most common types of goods involved in such scams are concert tickets, electronics and food and drink.

(From left) Cyber security and technology crime bureau’s Chief Inspector Lee Chun-man, Superintendent Ko Tik and Senior Inspector Wong Yuen-yan. Photo: Nora Tam
Alibaba

China subsidies give Alibaba, JD.com sales lift during 618 shopping festival

The Chinese e-commerce giants again withheld total gross merchandise value figures, continuing a trend in recent years amid a maturing market.

Meituan

Meituan keeps tight grip on 70% of food delivery market in China, report says

Citing internal data, Leiphone.com reported that Meituan’s daily food delivery orders reached 90 million this month.

Saudi Arabia

JD.com takes its Meituan rivalry to Saudi Arabia with express delivery service

JoyExpress is a business-to-consumer express delivery service that covers most of the 13 provinces in the Middle Eastern country.

Workers sort packages for delivery at a JD.com warehouse in Beijing on November 11, 2024. Photo: AFP
JD.com

JD.com founder bets on stablecoins to cut cross-border e-commerce payment costs

‘JD.com intends to secure stablecoin licences across key currency markets globally,’ founder and chairman Richard Liu says.

E-commerce giant JD.com expects stablecoins to become the world’s next-generation payment system. Photo: Shutterstock
Artificial intelligence

How a Chinese AI start-up helps Nike, Gap, Urban Revivo predict fashion trends

Hangzhou Zhiyi Technology’s operations reflect how AI adoption in mainland China is expanding and transforming various industries.

US-China trade war

Temu resumes direct sales to US after Washington-Beijing trade truce

Some items that had been removed from Temu’s US marketplace last month have been made available for sale in recent days.

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ByteDance

TikTok’s sister app Douyin courts merchants with lower deposit fees

The zero-deposit policy expands a pilot programme that started in February, initially covering stores that sold certain types of goods.

Douyin’s move to cut deposits is the latest step in favour of merchants over buyers. Photo: Shutterstock
VR and AR

Chinese AR glasses maker Rokid is going global with Alibaba partnership

Rokid will launch its AR Spatial glasses on AliExpress through the platform’s ‘BigSave’ programme, shaving off about US$100 off the US$650 eyewear.

Hong Kong society

Hong Kong’s food delivery scene soars with drone services to Ma On Shan

Keeta starts delivering orders from two fast-food restaurants in Science Park to Ma On Shan Promenade.

China’s economic stimulus

Local governments halt some subsidies ahead of China’s big 618 shopping festival

Abrupt halt to shopping vouchers – meant to stimulate consumption and boost economy – comes as a surprise, with depleted funds and ‘programme upgrades’ cited.

A saleswoman discusses products and government subsidies with a customer in China’s Zhejiang province. Photo: Xinhua
ByteDance

Douyin users in Hong Kong swell to 40% of city’s population: report

Douyin’s high adoption rate in Hong Kong reflects a broader trend among China’s Big Tech firms to expand services beyond the mainland market.

The number of monthly active users of Douyin in Hong Kong has already surpassed 3 million. Photo: Shutterstock
US-China trade war

US leads way in stemming China’s small-parcel deluge

A tidal wave of small parcels is overwhelming customs officers, prompting nations to tackle the de minimis tax loophole, which spurred growth for Chinese e-commerce platforms.

Alibaba

Alibaba, JD.com sales surge during 618 festival, thanks to subsidy programme

Preliminary data shows Apple, Xiaomi, Huawei, Midea and Haier each rang up sales of over US$13.9 million on the two shopping platforms.

Malaysia

Soiled underwear for sale: outcry in Malaysia over ‘worrisome’ e-commerce trend

Online vendors of the soiled items reportedly claimed the sales helped to fund their education and daily needs.

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A man walks past a poster advertising women’s underwear at a shopping centre in Kuala Lumpur, Malaysia. Photo: AFP
US-China trade war

PDD faces profit challenge amid Trump tariffs, domestic e-commerce competition

‘Macroeconomic uncertainties and significant investments in the ecosystem’ are expected to continue affecting PDD’s earnings outlook, UBS analysts say.

Changes in US trade policies have created significant pressure for merchants on PDD Holdings’ Temu shopping platform. Photo: Shutterstock
Crime in Hong Kong

Hong Kong police receive over 40 reports of scams on Carousell in a week

Fraudsters use phishing links to cheat victims of HK$4.6 million, including seller of lozenges who lost nearly HK$650,000.

Alibaba

Delivery war: Alibaba vies for Meituan’s on-demand throne in China

Alibaba’s Taobao Instant Commerce service and Ele.me have surpassed 40 million daily orders within a month of launch, the company says.

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