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Tencent closes WeChat Pay Malaysia wallet as it shifts focus to Chinese tourists

  • Tencent will adjust its business strategy in Malaysia to focus on RMB-denominated cross-border payments, a WeChat Pay Malaysia spokesperson said in a statement

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The WeChat Pay logo is displayed next to a QR payment code on the Wechat app, in this illustration picture taken June 28, 2023. Photo: Reuters

Tencent Holdings is shutting down WeChat Pay Malaysia, the Chinese technology giant’s six-year old local e-wallet service, as it seeks to shift its focus in the Southeast Asian country to catering to Chinese tourists.

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WeChat Pay Malaysia stopped registering new e-wallet users from August 1, and will discontinue its local payment services on September 1 this year, the company said in a statement published on its website.

Users should withdraw their funds by the end of this year, it said, adding that WeChat messaging services and the use of its mainland Chinese e-wallet Weixin Pay in Malaysia remain unaffected.

The closure of Tencent’s Malaysian Ringgit-denominated local e-wallet is part of an adjustment of its business strategy in Malaysia, which will see the company focus on “RMB-denominated cross-border payments” in the country, a WeChat Pay Malaysia spokesperson said in a statement to the Post.

A customer uses his mobile phone to pay via a QR code with the WeChat app at a market in Beijing, September 19, 2020. Photo: Getty Images
A customer uses his mobile phone to pay via a QR code with the WeChat app at a market in Beijing, September 19, 2020. Photo: Getty Images

Tencent will aim to help Malaysian businesses tap into the “fast-growing and dynamic market” of outbound Chinese tourism by “enabling them to receive safe, secure, and convenient payments from Chinese visitors through Weixin Pay,” according to the spokesperson.

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