Towngas reduces IT costs by up to 40% with eCloudvalley support
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As Towngas’ operations diversified, the company sought to modernize its IT systems to improve efficiency, reduce maintenance overhead, and support new digital customer experiences. However, its on-premises infrastructure created bottlenecks that prevented the company from achieving this goal. Its data center lacked the scalability for rapid service development or real-time analytics, and required costly hardware upgrades every few years. “We just weren’t able to create services at the speed businesses are developing today,” says Alex Wong, general manager, corporate information technology at Towngas.
To make its operations more flexible, Towngas set out to modernize its IT infrastructure on the cloud. The cloud offered virtually unlimited scaling for development of cutting-edge analytics and a pay-as-you-go operational model that freed resources for innovation. Crucially, it would also provide a platform for leveraging new technologies, such as the Internet of Things (IoT) and AI, for next-generation applications and customer services. “We always saw cloud as the foundation of our digital transformation strategy and our aim to be an agile business,” comments Alex Wong.
Client Testimonial
“eCloudvalley feels like part of our own team. They’re proactive in every detail—anticipating what we need, optimizing costs, and helping us get the best ROI from our AWS investment.”
— Alex Wong, General Manager, Corporate Information Technology, Towngas
Solution
Migrating mission-critical systems with eCloudvalley’s hands-on support
To modernize its IT foundation, Towngas worked with AWS Partner eCloudvalley to migrate mission-critical workloads to AWS and build a resilient, flexible, and secure infrastructure. As an AWS Premier Tier Services Partner with extensive migration and managed service experience, eCloudvalley provided end-to-end support—from initial assessment and architecture design to post-migration optimization and cost governance.
eCloudvalley acted as a dedicated extension of the Towngas IT team. It oversaw round-the-clock monitoring, cost optimization, and regular strategy sessions to align cloud performance with business objectives. The partner helped plan each modernization phase thoughtfully, balancing innovation, security, and cost efficiency while tailoring every solution to fit Towngas’ needs. “eCloudvalley feels like part of our own team,” says Alex Wong. “They’re proactive in every detail—anticipating what we need, optimizing costs, and helping us get the best ROI from our AWS investment.”
“eCloudvalley’s technical expertise and local support gave us confidence to accelerate our modernization journey on AWS,” says Alex Wong. “They bridged our internal knowledge gaps and made cloud operations seamless.”
Outcome
Joe Kwok, country manager at eCloudvalley, says, “eCloudvalley is like an all-around home butler on the cloud—ensuring Towngas’ AWS environments remain spotless, secure, and seamlessly running. Our goal is to help Towngas build lasting cloud maturity by keeping pace with their needs, introducing new AWS capabilities when they’re ready, and continually aligning its strategies with evolving business goals.”
About The Hong Kong and China Gas Company Limited
Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) is a leading utility in Hong Kong providing gas and energy solutions across Hong Kong and Chinese mainland. The company, which serves around 45 million customers, promotes world-class management and business practices.