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Shaping the Future: WiseSpot Harnesses AI to Power Next-Gen Information and Communication Technology

Paid Post:WiseSpot Company Limited
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Shaping the Future: WiseSpot Harnesses AI to Power Next-Gen Information and Communication Technology

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In today’s rapidly evolving digital landscape, connecting and communicating efficiently and securely without disruptions is vital to business success. People are spoiled with options; if they don’t get what they want speedily and effortlessly, they move on. They look for service quality, offering enhanced security, stable connectivity, better user experience, and more. Entering the 5G era with Artificial Intelligence (AI) taking center stage, enterprises must invest in new technologies and transform the way they operate to stay in the race. 

WiseSpot is a visionary Information and Communication Technology (ICT) provider, proudly calling all Hong Kong’s fixed and mobile telecommunication service providers its customers for more than two decades. They have also been extending its expertise into pioneering ICT solutions that serve a diverse portfolio of enterprises. WiseSpot uses cutting-edge technology to support both telcos and enterprises in their quest to ensure every communication and transaction, from voice and video call, mobile message, to internet search and application connect seamlessly without delays or disruptions. WiseSpot’s mission is to introduce next-gen technologies from around the world and pioneer mission-critical solutions to meet the ever-changing demands of their customers. With this goal in mind, WiseSpot has been integrating AI into their ICT solutions.

AI: The Most Critical Next-Gen Technology for ICT Solutions 

At WiseSpot, innovation is not only an outcome, but also a mindset that pushes its team of experts to go beyond limits and stay ahead. From automating routine tasks to predicting behavioral patterns and trends with data analysis, AI is a game-changer that enables ICT solutions to scale and optimize performance with unprecedented speed and precision. More enterprises are open to embracing AI, for example, a recent global report by Ernst & Young on telcos’ attitude towards AI indicates that 78% of decision makers believe ‘AI is a source for good which drives business efficiency and creates positive outcomes for all’.  
 
Franky Lai, Chairman and CEO of WiseSpot said, “One of our core focuses for AI application is its incorporation for ‘Scam and Spam’ detection into our signature mobile messaging platform — a process which initially relied heavily on static rules set by industry experts.  Given SMS’ important role as 2-Factor Authentication (2FA) for banking & eCommerce today, AI technology can now automatically identify recurring risks and predict new threats by learning from past patterns and analyzing new data in real-time. We are thrilled to see how AI adds the much-needed “super-charge to human intelligence” to give the extra layer of protection for electronic device users in Hong Kong.”
 
Uncovering New Opportunities for AI-powered Unified Communications 
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