Harnessing technology: the key to future-ready employees and sustainable talent development
- The widespread use of generative AI by businesses globally has significantly boosted the growth of the digital knowledge economy.
- However, employers are facing challenges in reskilling and upskilling their workforce and bridging the gap between the skills of graduates and industry requirements.
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Many companies have accelerated the adoption of technology in employee development, as they increasingly shift towards a globally distributed workforce. Technology has provided employees with greater flexibility and convenience, enabling them to learn anytime, anywhere, and with anyone. However, the use of technology should not be merely a matter of expediency. Research has shown that advanced technologies such as AI and XR can make learning more engaging, personalised, scalable, and cost-effective, when used appropriately. Technology can also be used to equip the workforce with not only digital skills but also essential human skills such as creativity, collaboration, communication, and critical thinking.
According to the key findings in the World Economic Forum’s “Future of Jobs 2023” report, the nature of jobs will undergo a drastic transformation. The report highlights that technology adoption, particularly in the areas of big data, cloud computing, and AI, will remain a key driver of business transformation over the next five years.
Before 2027, six out of ten workers will require upskilling. However, only half of the workforce is expected to have access to adequate training opportunities. Employers must address the challenges in workforce development and develop their abilities to leverage AI and big data to optimise productivity.
