How Babylon’s revolutionary approach makes health care accessible and affordable for everyone
- UK-based company uses artificial intelligence and medical expertise to offer more than 4.5 million people near-instant consultations via their smartphones
- It works with 170 partners and hospitals in Europe, North America, Asia, Africa and the Middle East to provide customised solutions
[Sponsored article]
The full scale of the global health crisis has been brought into sharp focus by the spread of the coronavirus disease, Covid-19, with existing systems struggling to cope with growing populations, round-the-clock care and insufficient resources.
Babylon, an innovative artificial intelligence (AI) and digital health company, is starting to revolutionise health care services so that they are accessible and affordable for everyone.
Through a combination of AI technology and medical expertise, Babylon offers 24/7 access to digital health tools, personalised assessments and remote doctor consultations via text and video calls – all from your smartphone.
With over 4.5 million people using its services and 170 global partners, the company is already transforming the way health care is delivered across Europe, North America, Asia, the Middle East and Africa by offering people near-instant access to the care they need, while preventing medical professionals from being overstretched.

The company’s fully integrated, end-to-end approach has proved to be very successful. In the UK, Babylon works with the National Health Service to ensure patients are seen straight away, enabling them to recover more quickly and remain healthy.
Working with multiple UK hospital groups, Babylon has also introduced a service that looks after patients infected with Covid-19.
In Rwanda, in Central and Eastern Africa, Babylon has teamed up with the Bill & Melinda Gates Foundation and the Rwandan government to provide digital services to 2 million people in cities and rural communities, with doctors and nurses able to complete more than 3,000 consultations every day.
Collaboration proves key
To achieve its ambitious mission, Babylon connects with local experts to gain insights and ensure its care solutions – while universal – are tailored to suit the needs of the local population and its health care workers.
In Asia, Babylon is working with organisations such as the insurer, Prudential, to further expand its operations. Combining their joint knowledge and expertise, they localise and adapt their tried-and-tested strategies to suit the requirements of Asia’s health care systems.

Babylon is also in an ideal position to reduce the burden on health care professionals around the world as they combat the Covid-19 pandemic.
To help cope with the crisis, Babylon has created a “digital-first funnel” – a Covid-19 solution that provides people with the most appropriate care from the most suitable resource, while keeping doctors available for those patients who most need them.
Babylon’s innovative work in the essential field of health care has offered a glimpse of how AI and technology can help provide solutions now – and in the future – that can benefit not only patients, but also health care professionals.
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