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Hong Kong transport
Hong KongTransport

3,500 new premium taxis to hit the road in Hong Kong, starting later this month

Transport chief says taxi industry must stay relevant with ‘breakthroughs and innovations’ at launch ceremony of premium fleets

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Some 3,500 new taxis have been rolled out in Hong Kong under a premium taxi service.  Photo: Dickson Lee
Lam Ka-sing

The first batch of 3,500 cabs from five taxi fleets will begin operating in Hong Kong later this month offering premium services such as wireless internet, with the city’s transport minister calling on the trade to “keep up with the times to avoid being disconnected”.

Joie, SynCab, Amigo, Big Boss and Big Bee are the taxi fleets that the government, cab industry and the public have pinned their hopes on to revolutionise a sector long plagued by a reputation for bad practices – from poor service to refusal of non-cash payments – and competition from ride-hailing platforms such as Uber.

Secretary for Transport and Logistics Mable Chan said at a launch ceremony on Monday that the 3,500 taxis, accounting for one-sixth of the roughly 18,000 cabs in the city, could propel a change towards better service in the industry.

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The sector must “keep up with the times with breakthroughs and innovations to avoid being disconnected with the times”, Chan said, adding taxis could shape the first impression of the city for tourists.

The government would submit legal amendments to the legislature in the second quarter of this year to require all taxis to install a video-recording system and provide at least two electronic payment tools.

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Joie, a subsidiary of major taxi company Tai Wo Management, will begin service this month with an initial fleet of 480 taxis, eventually increasing the number to 800.

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