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Hong Kong minister demands report from Greater Bay Airlines over axed flights

Carrier earlier admitted to ‘negligence’ in scheduling process, having already cancelled 128 flights in next two months

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Greater Bay Airlines earlier said flights during the coming Lunar New Year holiday would be unaffected. Photo: May Tse

Hong Kong’s transport chief has demanded Greater Bay Airlines submit a report within one week, after the carrier applied to suspend its Seoul route and admitted that “negligence” had led to the cancellation of 128 flights over the next two months.

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Secretary for Transport and Logistics Mable Chan said on Wednesday that her bureau and the Civil Aviation Department had met the airline’s management in the morning to call for the report and proposals for improvement.

“I already phoned Greater Bay Airlines last night to express my concerns and demand it submit to us as quickly as possible a detailed report about this incident,” she said.

“This morning, I, along with the Transport and Logistics Bureau and the Civil Aviation Department already met members of the company’s senior management. Our message is clear: they must uphold the rights of the passengers in their best interests and use all means available to minimise the impact on them.”

In an updated statement issued in the early hours of Wednesday, the smallest of the city’s carriers apologised to all affected passengers. The airline said flights during the coming Lunar New Year holiday would be unaffected.

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“Due to the delay in new aircraft delivery and the need for regular inspection for some of our existing aircraft, our overall flight schedule has been impacted, resulting in cancellations of 128 flights or 64 round trip flights in February and March 2025 involving approximately 5,500 passengers,” it said.

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