Angry passengers slam Hong Kong’s Cathay Pacific after Bangkok flight debacle
Post learns more than 200 passengers confined to plane for five hours, before being shuttled to hotel with their passports taken away
The Post has learned first-class and business-class passengers had an option to transfer to another flight and leave Bangkok, while others only had the choice to stay at a hotel and at least 10 people spent the night at the airport.
A passenger, who only identified herself by her surname, Lee, told the Post she and three friends had expected to depart on Monday from Bangkok to Hong Kong on flight CX630 at 4.55pm following a holiday.
10:38
The headwinds holding back Cathay Pacific's post-pandemic recovery
Lee said she was among passengers still stranded at the Suvarnabhumi International Airport on Tuesday afternoon with no departure time in sight and her passport yet to be returned.
The flight finally took off at 5.06pm on Tuesday after passengers were left stranded in Bangkok for 25 hours.
The flight on Monday initially had a four-hour delay as passengers did not get on board until 8pm.
“We were waiting in the plane for a few hours until there was an announcement at 11pm saying the flight could not take off. We were finally able to leave the flight before 2am,” said Lee, a 36-year-old designer.
