Hong Kong minister voices concern as Greater Bay Airlines axes 200 flights
Source says around 200 flights from January to March will be affected
Hong Kong’s transport minister has expressed deep concern over flight cancellations by Greater Bay Airlines, with the carrier blaming the issue on delays in the delivery of newly ordered aircraft and the need to conduct inspections on existing planes.
A source said around 200 flights from January to March would be affected.
The airline, the smallest of the city’s carriers, apologised to affected passengers on Tuesday and promised to allocate more staff to help them rebook or refund their tickets and waive all related fees.
The Transport and Logistics Bureau said its chief Mable Chan had reached out to senior executives of the airline to express her deep concern after being told about the cancellations.
“The bureau will arrange a meeting with airline representatives to understand the latest developments, and request they submit a report promptly and handle the situation with the primary goal of safeguarding passengers’ rights while providing a detailed explanation to affected passengers as soon as possible,” it said.
Chan also stressed that the smooth operation of Hong Kong airport depended on the cooperation of all carriers, especially local ones, and called on Greater Bay Airlines to present a comprehensive plan to lessen the impact on passengers.
