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Hong Kong police probe case of undercover Mannings security guards grabbing customer

Police say they received a report from a woman who alleged that she had been assaulted by two plain-clothes security guards

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The shopper said she was dragged back to the outlet in Tsim Sha Tsui. Photo: SCMP
Hong Kong police have launched an investigation into allegations that two undercover security guards at a Mannings pharmacy chain outlet grabbed a customer by the neck in the street and hauled her back to the store, accusing her of shoplifting.
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The case was prompted by a complaint from a customer who reported that two plain-clothes security guards had grabbed her by the neck and dragged her 50 metres after she bought two bottles of herbal cough syrup at a Tsim Sha Tsui branch.

Police said they received a report on Wednesday from a woman who alleged that she had been assaulted by two plain-clothes security guards at the junction of Cameron Road and Carnarvon Road.

“[The guards] claimed that she brought away goods from a shop without paying. But it turned out to be a misunderstanding after she showed the receipt,” the force said on Thursday.

The case had been classified as common assault and no arrests had been made, it added.

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In a social media post on Tuesday, a woman surnamed Leung said she had paid HK$80 for the items at a self-service counter but was intercepted by two women who accused her of stealing the syrup.

One of the women, who was later found to be an undercover store detective, grabbed her neck from the back, while the other dragged her backpack, towing her back to the store, Leung said.

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