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Hong Kong’s Cathay Pacific launches inquiry after video shows staff member throwing luggage
- Video shows worker wearing Cathay Pacific vest repeatedly throwing suitcases from staircase
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Hong Kong flag carrier Cathay Pacific Airways has launched an investigation into a staff member after a video circulating online showed her throwing suitcases from a flight of stairs and violating the airline’s baggage handling procedures.
The airline apologised on Tuesday to passengers for the inconvenience caused.
The video circulating online showed a female worker wearing a reflective Cathay Pacific vest working on a staircase running from the plane to the tarmac, repeatedly throwing suitcases from a higher position.
Cathay said it was aware of the video and confirmed an employee from its ground-handling service provider was involved in the incident.
She was removed from her current position, pending the results of the investigation, it said.
Cathay said it had urged the ground-handling service provider to strengthen overall staff training and supervision to prevent similar incidents from happening again.
The video does not show the location or date.
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