Foodpanda insists it will not change new pay calculation system despite industrial action by Hong Kong couriers
- Food and grocery delivery platform stands firm despite string of strikes by unhappy couriers who claim they now earn less
- Foodpanda admits there are glitches in the new system, but it has been increasing overall earnings for couriers

Hong Kong delivery service Foodpanda has revealed it has no plans to adjust the pay calculation system for its couriers, despite some of them launching a second strike in two weeks over the wage dispute.
Pedro Dias, operations director at Foodpanda, said in an interview with the Post earlier the company would continue to ensure workers benefited from the present system and keep communication channels open to its delivery workers.
“Any courier can book for half an hour or one hour with us to talk face to face … None of the couriers demonstrating applied to meet us,” Dias said.
Hundreds of disgruntled Foodpanda couriers went on a two-day strike over a new map system in mid-October.
They said the system used to calculate their pay was rigged to impose wage cuts, with some earning up to 30 per cent less than before. They refused to deliver grocery orders from Pandamart the following week.
Workers staged another strike on Thursday and Friday.