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Foodpanda to give HK$75,000 to family of Hong Kong rider killed in road accident

  • Victim’s relatives, colleagues and members of interest group hand over petition to delivery service provider
  • Sister told insurance unlikely to pay out because rider was off duty at the time of the incident

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Foodpanda riders and the family of a man who died in an accident went to the company’s offices to hand over a petition. Photo: Felix Wong

Food delivery service provider Foodpanda promised to give the family of a rider who was killed in a road accident in Hong Kong HK$75,000 (US$9,500) the night before they joined some of his colleagues at the company’s Causeway Bay offices on Thursday to hand over a petition about their working conditions.

The biker, 59-year old Chan Tak-ming, crashed into a double-decker bus in Sau Mau Ping on Tuesday and later died in a hospital.

He was the only breadwinner in the family and left behind a 39-year-old wife, who is a stay-at-home mother, and a 10-year-old daughter, according to the deceased’s sister, Mandy Chan Luen-ching, 60.

Pedro Dias, left, operations director at Foodpanda, receives a petition from Mandy Chan, elder sister of a rider who died in an accident, and her husband. Photo: Oscar Liu
Pedro Dias, left, operations director at Foodpanda, receives a petition from Mandy Chan, elder sister of a rider who died in an accident, and her husband. Photo: Oscar Liu

“His wife is still very heartbroken, while his daughter has a hard time expressing her emotions,” Chan said.

Chan and her family members were among nearly 20 people, including Foodpanda riders and representatives of the Association for the Rights of Industrial Accident Victims, who went to the company’s offices to hand over a petition. The company’s operations director Pedro Dias accepted the petition from the family.

“I acknowledge and understand the severity of the problem. I also acknowledge we need to put as much effort as we can to preventing and handling these issues. And we will review the letter shared by the family with utmost attention and respond accordingly,” said Dias.

Dias also admitted that the incident impacted everyone, especially the family as well as the team.

“We are sensitive to that and well aware of it. No one wants anything like this to happen,” he said.

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