Higher fees at Hong Kong hospitals spark confusion, calls to expand clinics
Some patients caught off guard by changes and complain about higher charges, even as authorities report smooth roll-out
The first day of Hong Kong’s revamped pricing regime at public hospitals was marked by confusion and frustration, as some patients said they were caught off guard by the changes and complained about higher fees, even as authorities reported a smooth roll-out.
Several patients urged the government to expand capacity at public clinics – the most affordable option for low-income residents, despite a threefold increase in fees under the reform – saying the persistent difficulty in securing appointments remained unaddressed.
Starting on Thursday, patients visiting accident and emergency (A&E) departments at public hospitals with less urgent conditions will have to pay higher fees of HK$400 (US$50) per visit.
Fees for those classified as critical and emergency cases will be waived.
Previously, public hospitals charged a flat rate of HK$180 for emergency services.
The new fee regime is part of a broader plan to enhance the sustainability of the public healthcare system, which is heavily subsidised by taxpayers.
The Hospital Authority on Thursday night said that operations at public hospitals were running smoothly following the implementation of the new fees.