Popular Hong Kong clinic chain in hot water amid suspected closure
Many customers outraged after prepaying thousands for their children’s vaccinations at clinics under Alliance Medical Group
Hundreds of customers, including young parents, have taken to online platforms to complain about a popular clinic chain in Hong Kong suspected to have abruptly closed down earlier this week.
Parents who had paid thousands of Hong Kong dollars in advance for their children’s vaccination at clinics under Alliance Medical Group scrambled to arrange jabs elsewhere, while the consumer watchdog on Thursday expressed “deep concern” and urged the chain to clarify its operational status.
The group, which had two clinics in Tsim Sha Tsui and Sha Tin, has not officially announced its closure, but its accounts on Facebook and Instagram were no longer available as of Thursday.
A WhatsApp screenshot image circulating online showed that a part-time worker was told by the group that it would cease operations from May 1.
Phone calls to the group on Thursday were transferred to a voice message, which said it was closed on Sundays and public holidays. Thursday was the Labour Day public holiday in Hong Kong.
The Post also visited its Tsim Sha Tsui outlet, which was closed, but furniture and other items remained.