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Singapore Airlines voted world’s best by travellers, Hong Kong’s Cathay Pacific comes No 8

  • Two Japanese airlines also made the Skytrax top 20, as well as carriers from South Korea, Hainan, Taiwan, India, Australia and New Zealand
  • Cathay Pacific took home the gong for ‘world’s best in-flight entertainment’, while Singapore Airlines was named ‘world’s best first class’

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A Singapore Airlines plane comes in to land at an airport in Frankfurt, Germany, earlier this year. The city state’s flag carrier took the prestigious Skytrax title this year over the previous seven-time winner Qatar Airways. Photo: AP

Singapore Airlines has been voted 2023’s best airline, taking the prestigious title over the previous seven-time winner Qatar Airways.

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Airline ranking company Skytrax releases what it calls an “independent and impartial” annual list of the top 100 airlines around the world based on data from an online traveller satisfaction survey.

It’s an aviation Super Bowl. And this year – as is usually the case – the United States was a big letdown: only one US carrier made the top 20 list.

Here’s what travellers said were the 20 best airlines according to Skytrax’s list:

20. Delta Air Lines

Last year, Delta came in at 24 on Skytrax’s prestigious list. This year, it’s the only US carrier to make the top 20 ranks.

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The second-best US-based carrier – United Airlines – came in at 49th.

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