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China’s struggling restaurants feeling queasy as debate rages over pre-made food

China’s National Day holiday, traditionally a busy time for restaurants, could see underperformance amid wave of online comments over food quality

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China’s popular Xibei restaurant chain is at the centre of a controversy over pre-made food, a bad omen for the country’s eateries before a typically high-spending holiday week. Photo: VCG via Getty Images
He Huifengin Guangdong

In the run-up to National Day, a week-long celebration viewed as a litmus test for the strength of China’s domestic consumption, a fiery feud between a celebrity entrepreneur and one of the country’s best-known restaurant chains has drawn widespread attention to cost-saving practices in the food industry.

The drama began on September 10, when influencer Luo Yonghao – a former teacher known for his outspoken views – blasted the popular Xibei restaurant chain on social media, claiming his “disgusting” meal featured pre-made food sold at premium prices.

Luo used his platform to urge mandatory menu labelling for dishes not made to order, drawing millions of comments about transparency and food quality in the country’s restaurants.

Xibei founder Jia Guolong soon fired back, insisting the chain only offers “semi-processed” items and opening the kitchens at its nearly 400 outlets. Under intensified scrutiny, videos of restaurants using packaged and frozen ingredients circulated rapidly, further validating Luo’s complaints.

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