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Hong Kong healthcare and hospitals
Opinion
Anson Au

Opinion | How Hong Kong public hospitals can ease overcrowding without turning to the private sector

  • Anson Au says more medical residencies, services such as telemedicine and streamlining administrative procedures would reduce the stress on Hong Kong’s public hospitals

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Medical staff at work at Kwong Wah Hospital in Yau Ma Tei amid the winter flu outbreak in January. The city’s public hospitals have seen occupancy rates of over 100 per cent. Photo: Nora Tam
Just this week, the Hong Kong Public Doctors’ Association proposed that the government subsidise patients seeking private health care while capping private medical fees, the latest attempt to lighten the load of the city’s overburdened public health care system.
Patient waiting times are a perennial problem in Hong Kong. It takes about 80 days from diagnosis to first treatment for patients with colorectal cancer and 66 days for those with breast cancer. It can be years before people receive other procedures. An article widely circulated on social media early this year noted that North District Hospital had a waiting time of 17 months for an MRI scan and a staggering 29 months for a mammogram.

Such terrible time lags can become drivers of disease themselves, due to the failure to take preventive steps and treat patients within an appropriate time frame. Drawing on studies in health care management, one of my areas of research, we should push for other ways to improve the system’s efficiency.

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First, we need strategies that shift more doctors into the public sector. Turning to the private sector pool is a commonly touted idea, but relying on private health care creates bigger problems in the long run. Research shows that private health care systems like the US’ are prone to overdiagnosis in the quest for greater profits. Overdiagnosis engenders paranoia in patients and the tendency to rush to a doctor for every minor ailment, which takes up precious time that doctors could use to tend to more serious cases.

Instead of turning to the private sector, Hong Kong must focus on channelling more doctors into public health care, subsidising increased quotas for medical students at publicly funded universities and increasing the number of medical residency placements in public hospitals. Even if this means patients won’t see the same resident doctor more than once, more residencies would provide public hospitals with additional manpower. Some studies in the US have found that, after adjusting for the severity of cases, teaching hospitals have better survival rates and quality of care than non-teaching hospitals.

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More than 100 doctors met health officials on January 26 to appeal for more resources at the city’s public hospitals. Photo: Felix Wong
More than 100 doctors met health officials on January 26 to appeal for more resources at the city’s public hospitals. Photo: Felix Wong
Second, the authorities can provide alternative modes of care, such as telemedicine. Now legal in countries such as Canada and the US, telemedicine would allow doctors to communicate with patients without them having to make a trip to the hospital. Although this wouldn’t replace the need to see doctors in more serious cases, it would divert some of the less serious cases from emergency rooms. This is particularly important since queues at public hospital accident and emergency departments are not only long, but over 60 per cent of the cases between July 2017 and July 2018 were non-urgent.
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