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KFC and Pizza Hut operator Yum China ups the ante on Chinese cuisine to capture budget-conscious post-Covid-19 consumers

  • Company bets on value and local preferences to capture its share of China’s economic recovery after the end of Covid-19 restrictions
  • New menu items include the Sichuan stew mao xue wang at KFC and a Pizza Hut pizza with abalone, conpoy and bamboo shoots

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Pedestrians walk past a KFC restaurant operated by Yum China Holdings in Beijing on September 5, 2020. Photo: Bloomberg
Daniel Renin ShanghaiandPearl Liuin Hong Kong
Yum China Holdings, which owns the KFC and Pizza Hut restaurant chains in mainland China, is melding more local specialities into its dishes to cater to budget-conscious consumers as it moves to capitalise on China’s economic recovery after the end of Covid-19 restrictions.
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The fast-food behemoth, which is spending up to US$900 million to expand by up to 1,300 stores across mainland China this year, is adjusting to changing tastes in a fragmented and cutthroat market where consumer habits have been altered by the three-year-long pandemic, said CEO Joey Wat.

Young people now are looking for value when it comes to meal choices because they are more focused on saving money to buy homes or rent flats, which in turn puts pressure on restaurants to cut costs and launch new affordable products, Wat said.

“We certainly see that value-for-money is becoming a more and more important theme,” she said. “It is ironic that the young people in the first-tier cities of Beijing, Shanghai, Guangzhou and Shenzhen have tighter budgets than [their peers in] the lower-tier cities because of housing prices.”

Joey Wat, CEO of Yum China Holdings, lectures at Hong Kong University’s Business School on February 20, 2023. Photo: Handout
Joey Wat, CEO of Yum China Holdings, lectures at Hong Kong University’s Business School on February 20, 2023. Photo: Handout

Yum China was the trailblazer among western fast-food giants tapping the Chinese market, but now competes against all local and international rivals, Wat said.

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“Our industry is quite a fragmented industry,” Wat said. “So this is not an industry that few players can dominate. It is not about what type of food or what brand one serves. Instead, it is about the price point, or consumption per person.”

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