Hong Kong-listed developer Shui On Land says it has resolved flat owners’ complaints at joint venture project in Wuhan
- Some buyers had complained of poor workmanship, substandard materials and mismatches between blueprints and actual features
- Shui On Land met a group of buyers on January 18, where they ‘accepted our explanation and improvement plan’, it says
Some owners of flats at Wuhan Optics Valley, which is part of the mixed-use development’s second phase, complained of “cracks and leaks” caused by poor workmanship, substandard materials and discrepancies between blueprints and actual features, according to a letter sent by a representative. The letter was accompanied by a dossier of photographs and slides. In early January, angry owners also protested at the project’s handover sales office and demanded an answer from Shui On.
A spokeswoman for Optics Valley, however, said in a written reply to the Post that “it never received a joint letter from the owners”, but acknowledged that it had received complaints from a few owners regarding the project’s “garden landscape, exterior facade, floor tiles in the common area”. She added that it had “replied to each of the owners through their staff”.
Developed on a site bought in 2017, Optics Valley is a joint venture between Shui On and Citic, China’s largest conglomerate. The mixed development, the largest project in Wuhan, the capital of Hubei provincial, features flats, shops and offices with a combined floor area of 1.28 million square metres (13.8 million sq ft).
Flats at the project range from 125 to 240 square metres in size, and start from 2.3 million yuan (US$433,761) and go up to more than 6 million yuan. The spokeswoman for Optics Valley said nearly 60 per cent of the 586 flats had been handed over to their owners since December 16, and that it was on track to meet its delivery schedule.