SCMP Contributor
Lynn Dong is the general manager of Tmall Global. Over the last decade the focus of her career has been on the cross-border import business. In 2010, she joined Alipay as one of the original team members responsible for global partnerships. Three years later she established Tmall Global’s business development function and supply network, also developing the overseas brand incubation and operation system. In 2018, she launched Tmall Overseas Fulfilment, a direct-mail-based business model that boosted the company’s growth. She assumed her current position in 2022, leading the integration of Tmall Global’s business operations and streamlining of its import businesses.