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No health codes creates chaotic morning commute in Hangzhou

Color-based QR codes designed to help track Covid-19 failed to load on Wednesday, keeping people from getting to work

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A video from local media shows passengers crowding near subway turnstiles while trying to pull up their health codes. (Picture: 浙样红TV/Weibo)
Xinmei Shen
This article originally appeared on ABACUS

Many commuters were in for a shock on Wednesday when they found they were unable to get on the subway because of a malfunctioning health code on their smartphones. The issue occurred in Hangzhou, where people were returning to work after China’s five-day Labor Day holiday.

Local media reports describe messy lines caused by health codes failing to load in a mini program on Alipay. Lines formed in subway stations and outside hospitals and airport boarding gates. The Hangzhou government, which runs the mini program, responded in the afternoon, saying the problem was an “unstable interface.” The malfunction lasted about 40 minutes, the government said.
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